FAQ

Is my data safe?

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Absolutely! In fact, you never even send your chat to us! Our clever site gets the details we need to make a print when you make an order. No human or third party ever sees the contents of your messages.

We'll even send you a Certificate of Data Assurance when you order so that you have proof we never had your chat. It's as though you were never here... 👻

We do hold on to the data we need to complete your order i.e. your shipping address and the metrics on your print. But of course this data can be destroyed at your request. Just chat to us through the website, or send us an email at info@chatcharts.co.uk.

How do I export my chat?

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You can find everything you need in our handy guides here.

What languages is it available in?

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If you speak it, we make it.

We can make chatcharts out of any language 🌍 And if you select the Preview option when ordering, you can make any changes you'd like before printing.

Do you ship internationally?

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We sure do! We can ship products to most countries around the world.

Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).